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Website Xcel Energy Jobs
Job Description:
Do you want to start your career at a leading energy company with lots of room to grow? If you’re ready to work hard in an environment where you’ll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at Xcel Energy is your first step.
Job Responsibilities:
- Provide high quality customer interaction through multiple channels in a Contact Center environment.
- Anticipate the customer’s needs and consults with them by offering solutions and problem solving.
- Responds to complex inquiries.
- Provide technical support to customers.
- Respond to gas and electric emergency situations with a high degree of accuracy to ensure public safety.
- Participate in on call rotation required.
- Performs other duties as assigned, including work on special projects
Job Requirements:
- 1+ year of customer service experience required, 18 months preferred.
- High School Diploma or equivalent.
- Experience promoting product and services preferred.
- Bilingual/Spanish experience is a plus
Job Details:
Company: Xcel Energy Jobs
Vacancy Type: Full Time
Job Location: Amarillo, TX, US
Application Deadline: N/A
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