Website WinCo Foods
Job Description:
Assist customers by providing over-the-counter service and customer service throughout the deli department. Operates and maintains the deli production areas, frying foods, operating the rotisserie oven, etc. Receives inventory, verifies receipt of ordered product and stocks in designated areas. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
Job Responsibilities:
- Takes orders, answers questions and performs suggestive selling.
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Prepares rotisserie products by marinating, seasoning, skewering, loading / unloading the product from the oven, packing or delivering to the correct location, disposing waste oils, etc.
- Prepares sandwiches, salads, etc. reading recipes, following instructions, mixing, washing, assembling, packaging product in containers, etc.
- Stocks, straightens and rotates the deli full serve cases and hot food cases as well as the deli freezer sections, self-serve, dry goods, “cheese island” and bread shelve display areas.
- Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
- Handles frozen product.
- Fries food by getting the product from refrigerator or freezer, unpacking product, breading selected products, dropping product in shortening, setting timers ,stirring, draining, packing products in the reach-in-case, placing trays in the closed hot case, etc.
Job Requirements:
- Prioritize and perform a variety of simultaneous tasks (multi-tasking).
- Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
- Operate kitchen utensils and equipment with manual dexterity, speed, accuracy and hand/eye coordination.
- Work varied hours primarily between the hours of 5:00 am to 10:00 pm in a 24/7 operation; including night, weekends and holidays.
- Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
- Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
- Effectively manage time to ensure that deadlines are met.
- Consistently provide world class customer service to internal and external customers.
- Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
- Work in a team-oriented, collaborative environment with a strong customer service orientation.
Qualification & Experience:
- Stand, walk and move rapidly for extended periods of time.
- Bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
- Lift up to 50 lbs. occasionally and reach, push and pull racks.
- Complete training course and meet minimum time standards of productivity and accuracy.
- Handle refrigerated goods (-20°F to 28°F)
- Demonstrate knowledge of product content and perishability, safety and sanitation procedures and department policies and government regulations.
- Wear hair net, beard net and gloves and other personal protective equipment as required.
- Must be 18 years of age or older.
- Use cleaning chemicals and handle related food products.
- Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
Job Details:
Company: WinCo Foods
Vacancy Type: Full Time
Job Functions: Other
Job Location: Visalia, CA, US
Application Deadline: N/A
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