Victoria Secret Careers – Bra Fitting Expert-Arden Fair

Job Description:

The Bra Fitting Specialist is an expert in bra product and fit – able to diagnose fit issues, sell bra wardrobes and deliver emotionally engaging customer experiences that ultimately grow total bra sales. The Bra Fitting Specialist promotes an ‘I am Best at Bras’ culture by inspiring, supporting and mentoring peers.

Job Responsibilities:

• Moves with intention, connects with multiple customers and encourages them to try on product
• Drives bra sales and growth by personally selling to customers
• Uses and maintains the Bra Wardrobing Center to introduce customers to bras and follow up while they are in the fitting room
• Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others’ bra behaviors
• Uses confident selling statements and is effective at overcoming customer objections
• Takes initiative to understand the bra business and offers suggestions on how the store can drive bra growth
• Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room
• Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
• Proactively engages with customers, reads cues and responds effectively

Job Requirements:

• Assisting in housekeeping of sales floor and communicating maintenance issues
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
• Driving top line store sales results and growing the business through action and productivity
• Understanding and adhering to visual merchandising brand standards
• Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Setting personal goals and tracking individual and team performance to the goals

Qualification & Experience:

• Proven ability to meet or exceed sales goals preferred
• Is resilient and bounces back quickly from setbacks
• Persuasive, builds enthusiasm and inspires the customer to buy
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
• Demonstrates empathy and sensitivity
• Has a healthy, competitive spirit, while maintaining a team focus
• Demonstrates a sense of urgency
• Pursues opportunities to take on more responsibility
• Exhibits an authentic desire to exceed the customer’s expectations
• Seeks out coaching from leaders and peers to improve productivity; leads own learning

Job Details:

Company: Victoria’s Secret

Vacancy Type: Full Time

Job Functions: Sales Customer Service

Job Location: Sacramento, CA

Application Deadline: N/A

Apply Here

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