Job Description: Tesla’s Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Job Responsibilities: Our customers are changing the world, and it is your responsibility to exceed their expectations of what a service experience should be. We expect you to go above and beyond for our customers. As an Associate Service Manager, you will coach your team to elevate their customer service approach and assist the team in developing and implementing appropriate standards and processes to continuously elevate the overall service experience. Our Associate Service Managers lead by example, and we expect you to put your team’s success before your own. Your team will look to you to champion open communication, active problem solving, and a positive work environment. You must have the ability to inspire and coach your team to meet both daily and strategic goals, and partner with the Service Manager to ensure the development and growth of your team. As an Associate Service Manager, you must understand every aspect of your service center’s performance, and work with our Service leaders to increase efficiency and drive continuous improvement in all aspects of operations. You must actively facilitate exceptional team performance and partner with your team to identify and remove waste in operational processes. We expect you to promote safety, efficiency, quality, and overall excellence in all of your actions and decisions. Job Requirements: Be a leader and a team-player. Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful. Be self-aware, flexible and open-minded. Possess a rare combination of analytical thinking, hands-on problem solving, and a customer-service mindset. Be an advocate for your customers and your team. Your success depends on theirs. Qualification & Experience: Love to change the status quo and work well in high-pressure situations. Exceptional prioritization and time management skills are essential for success. Job Details: Company: Tesla Vacancy Type: Full Time Job Location: Mississauga, Ontario, CA Application Deadline: N/A Apply Here yours-vacancy.net
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