Swoop Jobs in Calgary – Operations Coordinator

Job Description:

Job Responsibilities:

• Monitor day-of flight schedule and make proactive decisions to keep the integrity of the flight schedule;
• Liaise with all operational teams to develop and communicate IROP contingency and recovery plans;
• Coordinate operational support requirements between flight crews and airports ;
• Responsible for managing Sabre Movement Control Plot including performing IROP functions, forecasting flight delays, identifying priority flights (and other flight markers ) and creating extra flight segments as required. Ensure all functions performed in the MCP are communicated to all stakeholders prior to execution;
• Prepare daily reports and operational status updates detailing operational highlights and concerns
• Complete all checklists and provide comprehensive briefings during shift changes;
• Monitor ACARS and incoming calls to provide timely and professional communication and ground support to both flight crews and airports teams;
• Monitor all flight delays, cancellations, weather advisories, aircraft swaps, flight reroutes and other operational constraints and communicate these to affected stakeholders and flight crews;
• Manage gate assignments across the network;
• Monitor and report on all U.S. and Domestic Extended Tarmac Delays;
• Coordinate and communicate customs exemptions for approved trans-border flights;
• Liaise with Flight Crews, Airports, and Emergency Response providers to ensure emergency medical assistance is provided as required by
• Travellers and/or flight crews. Engage Quarantine Officials as required;
• Assume other duties as assigned by the OCC – Leader or Operations Duty Manager .

Job Requirements:

• Proven ability to proactively identify problems, issues, opportunities, and solutions;
• Must be able to work with a strong sense of urgency in a fast-paced environment with minimal supervision;
• Required to work a rotational schedule including evening, overnight, weekend, and holiday shifts;
• Ability to work with multiple teams in different time zones across the Swoop network;
• Ability to deal with stressful situations using diplomacy.

Qualification & Experience:

• Experience with Sabre Movement Control software would be an asset;
• Strong analytical, problem solving, decision making, organization and communications skills required;

Job Details:

Company: Swoop

Vacancy Type:  Full Time

Job Location: Calgary, Alberta, CA

Application Deadline: N/A

Apply Here

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