Spirit Airlines Application for – Guest Service Agent – Bilingual (FLL)

Job Description:

Spirit Airlines is currently seeking positive, enthusiastic individuals with an accomplished background in customer service. As a GSA, your bright personality and smile will start and finish the Spirit Airlines experience for our Guests. Spirit Airlines is currently seeking positive, enthusiastic individuals with an accomplished background in customer service. As a GSA, your bright personality and smile will start and finish the Spirit Airlines experience for our Guests.

Job Responsibilities:

• Organize the safe loading and unloading of our customers on and off the aircraft
• Greet and check-in our Guests
• Manage gate operations and flight close-outs
• Provide Guest with courteous, friendly, fast, and efficient service
• Model and share guest service best practices with all team members to deliver a distinctive and delightful Guest experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
• Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
• Help our Guest with new and existing reservations, assign seats and issue boarding passes
• Assist with Baggage Service and Baggage Tracing
• Perform Gate Functions with professionalism and care – Announcements and Guest Assistance
• Perform other duties as assigned or as may be necessary to make sure our Guests are safe and have a fantastic Spirit experience
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).
• Handle Guest questions and concerns with professionalism, knowledge and empathy

Job Requirements:

• Must possess excellent verbal and written communication skills in the English language
• Must be a U.S Citizen, Permanent Resident or have authorization to work in the U.S under any category, with the exception of C09
• Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software
• Must hold a valid Florida’s Driver’s License and be at least 18 years of age
• High School Diploma or GED Certification required
• Must be able to attend training for five (5) continuous weeks; 40 hours a week
• Must be able to maintain a professional image and show no visible tattoos
• Able to stand for long periods of time and consistently lift luggage of up to 70 lbs.
• Must be able to type and learn airline specific computer reservation/ ticketing software
• Model and deliver a distinctive and delightful customer experience
• Must pass a pre-employment drug screening and 10 year background check
• Ability to follow processes and procedures and apply flexible approach when required
• Bilingual (Spanish, Creole and English) Speakers preferred
• Must be self motivated and able to work independently
• Must be able to work flexible hours, including early mornings, late evenings, weekends and holidays

Job Details:

Company: Spirit Airlines

Vacancy Type: Part Time

Job Functions: Management Manufacturing

Job Location: Fort Lauderdale, FL, US

Application Deadline: N/A

Apply Here

yours-vacancy.net