Sunday , September 8 2024

Sky Recruitment – Account Executive

Website Sky

Job Description:

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Sky Business TV, Account Management team.

Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that’s not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more.

To find out more about working with us, search #LifeatSky on LinkedIn, Twitter or Instagram.

Job Responsibilities:

  • The role will require the successful candidate to build close working relationships with the third-party suppliers such as Airwave & SCS.
  • In addition, close working relationships will be required with the Sky Business Helpdesk to ensure clear communication is provided to our HS&S engineers out in the field completing TV installations and Service calls.
  • You will drive revenue through upsell, new business and managing churn and retention.
  • As an Account Executive you’ll help define the scope of what is required for operational readiness for any TV projects/rollouts in the team.
  • You will be responsible for customer service and account management of Group TV customers through both inbound, outbound and e-mail communication.

Job Requirements:

  • Experience working in an operational team with the customer at the heart of your thinking and actions.
  • Be able to demonstrate a positive “can do” approach to the role.
  • Ability to work on your own and as part of a highly driven team
  • Have the skill to be Self Sufficient and able to work independently
  • Performed a role accountable for supporting and driving customer metrics
  • Passionate about Sky

Qualification & Experience:

  • Be able to flex skills to support our Indie Service Team by focusing on Customer Service as part of the One Sky Business Service Team
  • The ability to quickly establish credible and strong working relationship across multiple areas, bringing creativity and energy
  • Strong interpersonal skills and ability to challenge the status quo
  • Self-starter that demonstrates initiative, enthusiasm and displays a positive attitude

Job Details:

Company: Sky

Vacancy Type: Full Time

Job Functions: Sales Business Development

Job Location: Livingston, GB

Application Deadline: N/A

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