Royal Mail Recruitment – Work Area Manager

Job Description:

Leading a dedicated team of full and part time employees, you’ll hold regular one to one and team meetings and review the area’s performance and plans on a daily basis. Championing health and safety initiatives, increasing efficiency, and identifying areas of improvements are essential to your role. Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met. With line management responsibility you’ll manage your team’s sick absence, attendance, training and development and you’ll get involved in our programme of continuous improvement.

Job Requirements:

• Ensures the basics are right, takes a ‘one company’ approach, creates positive energy, implements strategy, takes account of relevant issues.
• Uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.
• Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and developing talent, collaborates, takes time to know and understand others needs and perspectives, ensures a supportive environment where achievements are recognised.
• Ensures ‘best day every day’ by implementing standards of excellence, asks questions of others, shares learning, provides guidance.
• Builds confident teams using a coaching style and ensures others are held accountable.
• Uses resources to ensure delivery.
• Keeps promises. Is trusted by teams and colleagues.
• Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end to end customer experience.

Job Details:

Company: Royal Mail

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

Apply Here

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