Ralphs Careers – Courtesy Clerk

Job Description:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Job Responsibilities:

• Perform price checks.
• Stay current with present, future, seasonal and special ads.
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
• Return merchandise to store shelves.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by smiling, making eye contact, and answering questions regarding products sold throughout the store.
• Gather shopping carts and return them to designated areas.
• Display a positive attitude and a sense of urgency.
• Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers.
• Inform customers of grocery specials
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer assistance to customers with loading bags into their car.
• Strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Assist in removing customer’s merchandise from bottom of basket (BOB) for checkout.

Job Requirements:

• Collaborate with Front-end associates to encourage teamwork.
• Adhere to all food safety regulations and guidelines.
• Clean all areas inside and outside of store.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Clean up spills as needed, collect and pick up trash inside store and parking lot.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Notify management of customer or employee accidents.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Adhere to all local, state and federal laws, and company guidelines.

Qualification & Experience:

• Be able to understand and follow instructions.
• Desired Previous Job Experience
• Second language (speaking, reading and/or writing)
• Retail Experience
• Ability to handle stressful situations
• Ability to communicate effectively with customers, other employees and management.
• Knowledge of basic math (counting, addition, and subtraction)

Job Details:

Company: Ralphs Grocery Company

Vacancy Type: Full Time

Job Functions: Administrative

Job Location: Riverside, CA, US

Application Deadline: N/A

Apply Here

yours-vacancy.net