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Website Primark Jobs
Job Description:
The Application Manager’s role is central in the delivery of a quality service to our internal and external customers.
This position will form an integral part of the Application Ops team, responsible for Vendor Management, technical ownership of incidents and problem resolution, support and optimisation of the relevant platforms including key integrated systems.
The role includes managing operational relationships and performance of our key Technology Support Partners while managing expectations of key internal stakeholders to deliver results in line with business goals.
Job Requirements:
The Application Support Manager will have a strong technical background with a good understanding of the underlying Supply Chain business processes. He/she must have a strong vendor management background in order to drive the support teams to deliver the desired results. They will have end-to-end responsibility for the technical solutions and their integrated systems.
Working closely with and supporting the Service Manager they will be responsible for delivering support in accordance with agreed SLAs. They will work with the relevant support and development teams to identify, design and deliver related IT strategies and solutions whilst controlling costs. As an Application Support Manager, they will provide technical assistance and direction to the teams, ensuring that all technologies work effectively together. They will maintain the end-to-end architecture for their function constantly looking at ways to improve or optimise.
Job Details:
Company: Primark Jobs
Vacancy Type: Full Time
Job Location: Manchester, England, UK
Application Deadline: N/A
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