Website Morrisons
Job Description:
Retail is at the heart of our business, we’re proud to be the UK’s fourth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores.
We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success. Providing leadership, direction and ensuring standards remain high, you’ll bring a management style that motivates and brings out the best in those around you.
Job Responsibilities:
- An Operations Manager is focused on the input to deliver all operational aspects within the store.Ensuring, through planning and reviewing, to identify when Managers need coaching so that accurate and consistent routines are sustainably embedded in every department, resulting in outstanding performance across store performance indicators and an outstanding shopping trip for our customers.
- Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience
- Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer
- Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers
- Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer
Job Requirements:
- Proven ability to deliver under pressure and in situations of ambiguity
- Ability to effectively lead,manage and support change across the store
- Drive continuous improvement with cost management across all areas of the store
- Ability to build and maintain relationships with key stakeholders across all areas/levels of the business
- Proven ability to lead a highly performing management team to deliver excellent customer service and KPIs across the store
- Ability to drive performance improvement across the store with Department Managers
Qualification & Experience:
- Commercial acumen in order to develop competitive operational plans with sound awareness of local competitor activity
- Experience as a Manager with operational management experience
- Proven ability to plan and review across weekly, periodically and annual timeframes.
- Substantial retail and operational expertise across the entire store
Job Details:
Company: Morrisons
Vacancy Type: Full Time
Job Functions: Management Manufacturing
Job Location: Crossmyloof, GB
Application Deadline: N/A
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