Website Morrisons
Job Description:
Retail is at the heart of our business, we’re proud to be the UK’s fourth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores.
We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success. Providing leadership, direction and ensuring standards remain high, you’ll bring a management style that motivates and brings out the best in those around you.
Job Responsibilities:
- Build effective relationships with other operating departments
- Ensure market leading availability across the department(s)
- Ensure resource is planned thoroughly
- Empower colleagues to always put the customer first and deliver outstanding customer service
- Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
- Champion customer service by listening and responding to customers
- Lead a supportive and performance driven department
- Identify and develop talent within the department
- Take a leadership role within the store
- Enable colleagues to work with confidence across various departments
- Deliver training to ensure team have the capability and confidence to deliver their role
- Take time to review customer feedback
Job Requirements:
- Remain flexible and adaptable to change with the ability to lead the team through change
- Great communicator who will share knowledge, experience and best practices
- Competent and confident Manager in Charge
- Ability to build and maintain relationships with key stakeholders across all areas
Qualification & Experience:
- Necessary food safety knowledge in line with responsible department
- Active listener to respond effectively to customer and colleague feedback
- Ability to have difficult conversations with effective resolutions with both colleagues and line managers
- Ability to drive down and manage key cost budgets across department(s) such as Shrinkage and Waste
Job Details:
Company: Morrisons
Vacancy Type: Full Time
Job Functions: Management Manufacturing
Job Location: Killingworth, GB
Application Deadline: N/A
yours-vacancy.net
To apply for this job email your details to admin@yours-vacancy.net