Morrison Jobs – Market Street Counters Manager

Job Description:

Retail is at the heart of our business, we’re proud to be the UK’s fourth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores.
We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success. Providing leadership, direction and ensuring standards remain high, you’ll bring a management style that motivates and brings out the best in those around you.

Job Responsibilities:

• Enable colleagues to work with confidence across various departments
• Empower colleagues to always put the customer first and deliver outstanding customer service
• Take time to review customer feedback
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Lead a supportive and performance driven department
• Champion customer service by listening and responding to customers
• Ensure market leading availability across the department(s)

Job Requirements:

• Build effective relationships with other operating departments
• Identify and develop talent within the department
• Take a leadership role within the store
• Ensure resource is planned thoroughly
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)

Qualification & Experience:

• Ability to drive down and manage key cost budgets across department(s) such as Shrinkage and Waste
• Competent and confident Manager in Charge
• Remain flexible and adaptable to change with the ability to lead the team through change
• Ability to build and maintain relationships with key stakeholders across all areas
• Great communicator who will share knowledge, experience and best practices
• Ability to have difficult conversations with effective resolutions with both colleagues and line managers
• Active listener to respond effectively to customer and colleague feedback
• Necessary food safety knowledge in line with responsible department

Job Details:

Company: Morrisons

Vacancy Type: Full Time

Job Functions: Sales Business Development

Job Location: West Bromwich, GB

Application Deadline: N/A

Apply Here

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