Website H&M Careers
Job Description:
You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success.
Job Responsibilities:
You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached
Job Requirements:
- Keep the fixtures full and tidy regularly throughout the day to maximize sales
- Ensure great garment care to sell the products in their best condition at the right time
- Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
- Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:
- Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas
- Dusting all counters/hard surfaces, removes all spills, trash and debris from store
- Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces
- Maintaining cleanliness of all bathroom facilities on an as needed basis
Qualification & Experience:
- High School graduate or equivalent preferred
- 6 months of experience in customer service, preferred
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
- Ability to climb a ladder and use a step stool
Job Details:
Company: H&M Careers
Vacancy Type: Full Time
Job Location: Baltimore, MD, US
Application Deadline: N/A
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