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Website Contour Aviation
Job Description:
Contour is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country.
Job Responsibilities:
- Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers
- Checking, accepting, loading, and unloading of passenger baggage.
- Boarding/deplaning flights, escorting passengers to and from aircraft as needed, assisting passengers with special needs, and monitoring customer safety during this process.
- Interact directly with our customers, ground handling staff, and management.
- Serve as a knowledgeable ticket counter, gate, baggage, and ramp-handling support person.
- Responsible for marshaling aircraft, servicing aircraft, assisting with aircraft pushback, towing, and deicing.
- Greet and assist all customers in a prompt, friendly and courteous manner. Assist with resolve customer concerns as needed.
- Assist unaccompanied minors.
- Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazardous materials, and other regulatory requirements.
- Provide clear and accurate communication to passengers, agents, flight crews and vendors.
- Provide accurate gate, flight arrival and departure information, as well as answer general inquires
- Responsible for always maintaining the safety and security of the ramp.
Job Requirements:
- Be authorized to work in the United States and able to travel in and out of the United States.
- Must have a valid driver license and good driving record.
- Must understand, read, and write English.
- Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
- Maintain strong attention to detail.
- Be self-motivated and able to motivate others
- Possess strong leadership and organizational skills.
- Must have well-developed people skills and ability to work with a variety of personalities.
- Able to coordinate multiple priorities and meet deadlines.
- Able to handle interruptions and a fast-paced environment.
Qualification & Experience:
- Be at least 18 years of age.
- Possess high school diploma or GED equivalent.
- Prior aviation experience or aviation related education a plus.
Job Details:
Company: Contour Aviation
Vacancy Type: Full Time
Job Location: Macon, GA, US
Application Deadline: N/A
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