Belk Jobs – Lancome Counter Manager

Job Description:

The Cosmetics Counter Manager reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.

Job Responsibilities:

• Recruiting, interviewing and retaining quality staff
• Recommend candidates for promotion/added responsibility
• Implementing effective scheduling to guarantee proper coverage at all times based on business needs
• Using reinforcement techniques
• Staffing according to daily/weekly/monthly sales plan to maximize counter productivity
• Analyzing daily/weekly/monthly business and recommend strategies to impact business to Store Management and Vendor Account Executive
• Focusing on specific behavior outcomes
• Asking for Feedback
• Development of bench strength in existing staff
• Setting Goals and Follow up Dates
• Conducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basis
• Maintaining and enhance self esteem
• Communicating information clearly and consistently to the selling team by using the following skills:
• Managing the achievement of counter sales plan by helping each associate meet or exceed personal SPH goals based on counter volume standard
• Utilizing Belk/Store promotional calendar to maximize associate SPH
• Open positions kept to no more than 2 weeks average

Job Requirements:

• Task demands vary in each department because of the different types of merchandise
• Ability to use computer keyboard, standard telephone, POS terminal and other related business equipment
• Ability to apply treatment/make-up to customers face
• Hand manipulation to remove sensor tags
• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
• Ability to push / pull 100-500 pounds when moving stock carts
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Qualification & Experience:

• Excellent organization skill
• No education requirement
• 3-5 years of retail experience
• 1-3 years supervisory experience

Job Details:

Company: Belk

Vacancy Type: Full Time

Job Functions: Sales Business Development

Job Location: Birmingham, AL, US

Application Deadline: N/A

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