Air Canada Jobs – Manager

Job Description:

Responsible for the resource planning for assigned work groups in each airport locations. Oversee and develop Manpower strategies and alignment with the Manpower Deployment teams. Ensuring Customer Service levels are met through staffing productivity and fiscal responsibility.

Job Responsibilities:

• Anticipate, identify, and resolve staffing issues with a results-oriented approach
• Manage all aspects of Resources including training, scheduling, and skill tracking
• Provide accurate and updated flight schedule changes /information to Operational Management including changes to staff requirements
• Liaise with union representatives to address employee concerns
• Maintain overview of staffing outlook requirements for each location
• Assume local leadership, as assigned, for specific local initiatives for process & performance improvement within the Resource department
• Manage escalated employee pay concerns with third party provider
• Manage all union time clearances for IAM and UNIFOR
• Directly responsible for the performance of local Resource Team members
• Develop, implement and administer all employee bidding processes for work schedules and vacations
• Lead the Manpower Planning activities for the station from the unstacking process through the planning phase to final staff levels and staffing actions
• Work with the management team in Customer, Aircraft, Baggage and Cabin services at the station to ensure daily / weekly / monthly staffing requirements are met
• Work with Labour Relations for control and implementation of staffing actions in support of manpower strategies
• Participate in management team decision making pertaining to the Resource related issues
• Work with union CRC / WSRC committees during work schedule development
• Manage and resolve employee issues that are escalated by local Resource Team members
• Act as a coach for the employees, motivate and engage individuals and the team to build a positive and healthy working environment
• Adjust staffing levels in response to operational changes
• Work with the Employee Reliability Team at the station to implement a unified, consistent long and short-term approach to managing employee attendance, injuries and safe working habits
• Engage and build working relationships with the functional groups and local Union leadership
• Interface with Corporate Resource Planning in developing and implementing staffing requirements

Job Requirements:

• Strong analytical, organizational and planning skills
• Understanding of Air Canada and Airline Operations
• Advance knowledge of Word, Excel, with a working knowledge of Streamline system
• Understanding of Labour Unions and Collective Agreements
• Translate business strategy into plans, directions and objectives
• Previous Manpower Planning at airport operational experience is an asset
• Excellent communication skills, verbal & written, Interpersonal skills and able to lead a team
• Commitment to employee engagement
• Excellent problem solving skills and the ability to apply creative solutions
• Ability to work under pressure, handle stressful situations and maintain flexibility
• Interpersonal skills and able to lead a Management team

Job Details:

Company:  Air Canada

Vacancy Type:  Full Time

Job Location: Toronto, Ontario, CA

Application Deadline: N/A

Apply Here

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