Tuesday , December 3 2024

Air Canada Careers – Program Analyst

Website Air Canada

Job Description:

Responsible to Manager, Innovation and IFS Publications for the administration of the Cabin Mobility programs and other innovation initiatives as assigned. This position will be responsible for assisting in the development and implementation of Cabin Electronic innovations, programs, and support systems, and oversee inventory control measures and forecasting of asset requirements. This position will work closely with Operations IT in the deployment of new devices as the need arises and will collaborate with existing technology partners in training, safety and Flight Operations.

Job Responsibilities:

  • Maintain stock of assets and ensure minimum numbers are maintained at all bases
  • Managing and providing support to Cabin Crew and IFS Managers with Cabin mobility devices and electronic manuals.
  • Develop, maintain and design Cabin Mobility admin and user Guides.
  • Provide support to Manager, Technology Innovation and IFS Publications as required.
  • Be hands on/deployment, front line point of contact
  • Administer IFS Cabin Mobility and IFS Technology Yammer Groups and coordinate answers to any related inquiries
  • Act as branch liaison and manage and champion the resolution of issues reported for Cabin mobility and electronic manuals from the operation.
  • Maintain a focus on communication of technology innovations and support issues through various platforms.
  • In conjunction with Manager, Technology Innovation and IFS Publications, coordinate hardware and software requirements, procurement, and act as Project Administrator during embodiment.
  • Organize payroll deductions with HR relating to the cost of charge cables, power modules, iPads, etc.
  • Establish, maintain and track, through OneDrive and SharePoint systems, all technological inventory belonging to the In-Flight branch.
  • Trouble-shoot issues as front-line SPOC and will forward issues to IT (if he cannot solve)
  • Represent the Manager, Technology Innovation and IFS Publications as required.
  • Work in close collaboration and provide support to all members of the Onboard Excellence team
  • Assist with development, implement, and support of Cabin Electronic Flight Bag program at Air Canada and Air Canada Rouge.
  • Support all IFS systems and platforms used by Cabin Crew and the IFS management team.
  • Track IFS applications lifecycle and assist during all phases: benchmarking, planning, design, development, testing, deployment, and support
  • Oversee new Service Director device setup including case distribution, preparation of iPads for deployment, and assignment of assets in Cabin
  • Mobility tracking system.
  • Participate in ongoing cabin mobility program meetings and responsible for Action Items on the program.
  • Monitor and administer the SharePoint Inventory Tracker
  • Assist in developing and managing Loaner device inventories at all bases.

Job Requirements:

  • Possess knowledge of Air Canada In-Flight Service Standard Operation Procedures.
  • Ability to create in Pronto Forms and Power BI is an asset.
  • Flight attendant Initial Training with Air Canada’s experience as cabin crew in both domestic and international operations is essential.
  • Must demonstrate significant achievements in specific technical areas and/or issues; proven superior interpersonal skills, writing skills and leadership capabilities.
  • Ability to use MS Office Suite, Share Point lists and Power App is required.

Job Details:

Company: Air Canada

Vacancy Type:  Full Time

Job Location: Mississauga, Ontario, CA

Application Deadline: N/A

Apply Here

yours-vacancy.net