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Website Air Canada
Job Description:
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Job Responsibilities:
- Monitor deployment of staff in co-ordination with Resource Manager and Lead as well as responsibility for the effective management & deployment of facility and equipment resources.
- Anticipate, identify, and resolve service and operational problems with a results-oriented approach to performance.
- Assume local leadership, as assigned, for specific local initiatives for process & performance improvement
- Report on audit performance (e.g. Investigate QA audit failures, initiate corrective action)
- Keep staff informed daily of operational requirements and changes
- Understand, interpret and communicate Key performance Indicators and associated station results, pertaining to operations, safety and customer satisfaction.
- Responsible for individual Performance Management, identification of developmental needs and management of under-performance by coaching, counselling and disciplining
- Communicate policies, procedures and changes to staff.
- Foster and maintain optimal Union relations and recognize the Union’s leadership
- Participate in Management team decision making pertaining to station matters (e.g.: operations, labour relations, safety)
- Record information to measure the operational performance, including service and safety.
Job Requirements:
- Excellent interpersonal and problem solving skills.
- Recognized ability to work under pressure, handle stressful situations and maintain flexibility.
- Proven Leadership skills.
- Demonstrated interest and experience in serving the public.
- Strong commitment to teamwork.
- Excellent verbal and written communication skills.
- Ability to work day, evening, nights and weekend shifts.
- Personal Computer skills a definite asset.
Qualification & Experience:
- Completion of a Bachelor’s degree or academic equivalent is an asset.
Job Details:
Company: Air Canada
Vacancy Type: Full Time
Job Location: Richmond, British Columbia, CA
Application Deadline: N/A
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