Friday , November 22 2024

Air Canada Hiring – Customer Relations Representative

Website Air Canada

Job Description:

Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.

Job Responsibilities:

  • Evaluate, innovate, and recommend mathematical and statistical approaches for the improvement of current processes.
  • Develop, implement, and maintain statistical models.
  • Analyze data, identify trends, produce statistical reports.
  • Present findings to appropriate value stream.
  • Design and program queries for extracting information and metrics from data stored in various databases.
  • Automate current processes and reporting where data is involved.
  • Design, program, automate, and maintain ad-hoc databases and queries, dashboards, KPIs, scorecards, reports.
  • Monitor, investigate, correct, and prevent data quality problems.
  • Provide knowledge transfer of technical skills, report generation, data management, and analysis procedures.
  • Integrate data from various internal resources to promote the strategic use of data.
  • Provide supporting data and analysis for business case development for various improvement initiatives.

Job Requirements:

  • High school diploma or equivalent.
  • Strong customer service background.
  • Strong interpersonal and teamwork skills.
  • Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidays
  • Strong organizational and decision-making skills.
  • Good problem-solving and conflict-resolution skills.

Job Details:

Company: Air Canada

Vacancy Type:  Full Time

Job Location: Calgary, Alberta, CA

Application Deadline: N/A

Apply Here

yours-vacancy.net