Website WinCo Foods
Job Description:
Currently, WinCo is the third largest Employee-Owned company in the United States and is #46 on the Forbes.com list of largest privately owned companies. Did you know that WinCo has more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP)? Once eligible, you can start your journey to ownership with an annual gift of stock equaling 20% of what you make each year. (ESOP available at most locations and subject to vesting, check the locations Summary Plan Description).
Consistently provides friendly, courteous customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.
Job Responsibilities:
- Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing.
- Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
- Performs other duties as assigned or needed.
- Stocks, prices and rotates merchandise.
- Engages in suggestive selling and other sales techniques.
- Maintains clean, neat and properly stocked check stand and ensures safe and secure work area.
- May be assigned to a multi station self-check-out lane as needed.
- May be assigned to the customer service counter as needed.
- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
- Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers.
- Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds.
Job Requirements:
- Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies.
- Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time.
- Consistently provide friendly, courteous service to internal and external customers.
- Communicate (hearing and speech) to perform customer relation skills.
- Work varied shifts between 500 am and 100 am in a 24/7 operation; including night, weekends and holidays.
Perform primary duties efficiently and accurately. - Work in a cooler and freezer.
- Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.).
- Manual dexterity and good hand/eye coordination.
- Lift up to 50 lbs. occasionally.
- Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide).
- Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately.
- Complete written forms.
- Must be 18 years of age or older.
- Perform friendly, courteous, tactful relations with customers and co-workers with composure.
- Work in varying weather conditions for performance of outdoor duties.
- Operate check stand equipment such as cash registers, scanners, and scales.
- Climb and balance on ladders when stocking shelves.
- Conduct visual inspection, read information on merchandise, etc.
- Use blades for box cutting.
Job Details:
Company: WinCo Foods
Vacancy Type: Full Time
Job Functions: Sales Business Development
Job Location: Lakewood, CA
Application Deadline: N/A
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