Thursday , November 21 2024

Sephora Careers – Senior Product Manager, Store Digital

Website Sephora

Job Description:

Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a “Genius” designation on the L2 Digital IQ Index (five years in a row), we’ll continue to set the pace for the industry…especially with you on our team.

Job Responsibilities:

  • Develop business cases to support new product recommendations, translate roadmap into well-defined user stories, support day-to-day activities involving user story development and managing the product backlog
  • Teams include Retail Services, Retail Operations, Education, Merchandising, IT, Reporting & Analytics, Marketing, and Product Management
  • Drive cross-functional teams comprised of both business roles (i.e. marketing) and technical development during the life cycle of product development; champions the needs of cast and clients; develops detailed requirements and feature definitions; partners with development, testing & implementation plans, as well as internal communications & deployment plans
  • Define a product vision and overall roadmap for an innovative in-store digital experience
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
  • Work with a cross functional team to train cast, define pilot programs, metrics for success, and future roll out phases
  • Partner with User Experience to develop an intuitive and easy digital experience for cast and clients
  • Develop strong partnerships with multiple business teams and leaders, gain understanding of key goals and impacts of product implementation, including both technical and business process changes

Job Requirements:

  • Self-driven professional with proven product management experience; ability to operate effectively without close supervision
  • Familiarity with Agile Product Development
  • Ability to quickly identify critical decision points and potential issues and provide solutions, articulate business and technical implications/trade-offs, and make recommendations to program and executive leadership team
  • 5-7 years of experience in product development with a proven history of successfully launching customer-facing digital experiences in a retail environment
  • Prior experience in a retail environment or with consumer-facing products is required; In-store digital experience highly-preferred

Qualification & Experience:

  • BA/BS, MBA a plus. Retail experience preferred.
  • Ability to successfully collaborate with customers (internal and external) in a positive way to earn their respect as a partner and to achieve goals.
  • Strong multi-tasking skills, ability to balance meeting critical deadlines while maintaining strong relationships with business teams, internal technical teams and vendor partners
  • Agile and flexible with regards to changing priorities and business needs and in working with diverse teams and people
  • An assertive, direct communication style, with the ability to inspire and motivate others across the company. Collaborative, energetic and hands-on team player

Job Details:

Company: Sephora

Vacancy Type: Full Time

Job Functions: Product Management Marketing

Job Location: San Francisco, CA, US

Application Deadline: N/A

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