Website Hy-Vee, Inc.
Job Description:
Provides prompt and friendly service to customers and assist them when necessary. Operates a self-checkout register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed.Accountable and Reports to: District Store Director; Store Director/Manager; Assistant Director HWH, Perishables, and Store Operations; Grocery Manager; Assistant Managers GM, Perishables, and Store Operations; Assistant Managers, 2nd Assistant Managers
Job Responsibilities:
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- loading or unloading heavy items
- Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail.
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- performing other tasks in every way possible to enhance the shopping experience.
- securing products that are out of reach
- making note of and passing along customer suggestions or requests
- Assists customers by:
- escorting them to the products they’re looking for
Job Requirements:
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
- Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Qualification & Experience:
- Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
- Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
- Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
Job Details:
Company: Hy-Vee, Inc.
Vacancy Type: Full Time
Job Functions: Health Care Provider
Job Location: Ames, IA, US
Application Deadline: N/A
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