Yours-Vacancy.net | Pick a Job for Your Career
Website Cerner
Job Description:
As a Support Analyst, you will be responsible for supporting Cerner’s internal and external clients by providing outstanding customer service and basic technical support in a Tier 1 call-centered environment. You will be responsible for adherence to client access, quality standards, and client notification policies and procedures. This role will also require you to be accountable for communicating and working directly with the client to resolve key issues over the phone, through email, or through your queue. You will also be responsible for recognizing when to escalate issues by using applicable monitoring and troubleshooting tools.
Job Requirements:
- Receipt of the appropriate government security clearance card applicable for your position
- Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
- At least 4 years total combined related work experience and completed higher education
Job Details:
Company: Cerner
Vacancy Type: Full Time
Job Functions: Information Technology
Job Location: Kansas City, MO, US
Application Deadline: N/A
yours-vacancy.net
To apply for this job email your details to admin@yours-vacancy.net