Website Swoop
Job Description:
When you work for Swoop, you’re part of something big. We’re a small airline with a big dream of bringing Canadians the freedom to travel where life takes them. We are innovators, collaborators, risk-takers and entrepreneurs who act with integrity and always put safety first.
Job Responsibilities:
- Monitor day-of flight schedule and make proactive decisions to keep the integrity of the flight schedule;
- Liaise with all operational teams to develop and communicate IROP contingency and recovery plans;
- Coordinate operational support requirements between flight crews and airports ;
- Responsible for managing Sabre Movement Control Plot including performing IROP functions, forecasting flight delays, identifying priority flights (and other flight markers ) and creating extra flight segments as required. Ensure all functions performed in the MCP are communicated to all stakeholders prior to execution;
- Prepare daily reports and operational status updates detailing operational highlights and concerns
- Complete all checklists and provide comprehensive briefings during shift changes;
- Monitor ACARS and incoming calls to provide timely and professional communication and ground support to both flight crews and airports teams;
- Monitor all flight delays, cancellations, weather advisories, aircraft swaps, flight reroutes and other operational constraints and communicate these to affected stakeholders and flight crews;
- Manage gate assignments across the network;
- Monitor and report on all U.S. and Domestic Extended Tarmac Delays;
- Coordinate and communicate customs exemptions for approved trans-border flights;
- Liaise with Flight Crews, Airports, and Emergency Response providers to ensure emergency medical assistance is provided as required by
- Travellers and/or flight crews. Engage Quarantine Officials as required;
- Assume other duties as assigned by the OCC – Leader or Operations Duty Manager .
Job Requirements:
- Proven ability to proactively identify problems, issues, opportunities, and solutions;
- Must be able to work with a strong sense of urgency in a fast-paced environment with minimal supervision;
- Required to work a rotational schedule including evening, overnight, weekend, and holiday shifts;
- Ability to work with multiple teams in different time zones across the Swoop network;
- Ability to deal with stressful situations using diplomacy.
Qualification & Experience:
- Experience with Sabre Movement Control software would be an asset;
- Strong analytical, problem solving, decision making, organization and communications skills required;
Job Details:
Company: Swoop
Vacancy Type: Full Time
Job Location: Calgary, Alberta, CA
Application Deadline: N/A
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