Southwest Careers 2024 – Ramp Agent

Job Description:

Provides legendary Customer Service by handling cargo and baggage service, directing and servicing aircraft, and related activities on the airport ramp.

Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Responsibilities:

• Handles all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin
• Loading Slip (CBLS) to an Operations Agent
• Safeguards Customers’ baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
• Works in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
• Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
• Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin
• Loads, unloads, services, guides, and directs Company Aircraft
• Receives and records Customer baggage, air freight, mail and company materials as required
• Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
• Provides friendly service to and maintains positive relationships with all internal and external Customers

Job Requirements:

• Must be aware of hazardous situations and be able to handle emergencies as needed
• Ability to work well with others as part of a team, and work under stressful situations
• Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
• Must work under tight time constraints to accomplish quick turns of aircraft
• Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
• Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
• Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations

Job Details:

Company: Southwest Airlines

Vacancy Type: Full Time

Job Location:  Fort Myers, FL, US

Application Deadline: N/A

Apply Here

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