Website IKEA
Job Responsibilities:
- Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy
- Assist team members with additional duties, as required
- Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines.
- Maintaining an ongoing awareness of daily and weekly service/delivery targets
- Staying current with your IKEA product knowledge, our in-store and online specials, any updates on returns and exchange policies, and having a good awareness of all Customer Relations action plans
- Be an IKEA Ambassador by recognizing that the customer experience depends on your diplomatic ability to resolve any issue in a fair and timely manner
Job Requirements:
- You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary)
- You are quite comfortable with computers and are generally technology-savvy
- You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)
- You love challenges… You seek them to solve them (not to create them, though!)
- You have an amazing attention for details and can effortlessly juggle multiple priorities while keeping a smile on your face
- You are a total people-person and can strike up a conversation easily
- Your customer service skills are top notch – you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly.
Job Details:
Company: IKEA
Vacancy Type: Full Time
Job Location: Winnipeg, Manitoba, CA
Application Deadline: N/A
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