Website Tesco PLC
Job Description:
This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.
Job Responsibilities:
Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role’s key responsibilities and measures
- Coach my team to ensure legal compliance on all relevant financial products
- Lead and coach my team to deliver the shopping trip by ensuring customers are offered expert sales advice, standards and availability delivered through strong service
- Delivering a structured improvement programme within underperforming Phone Shops, through coaching.
- Developing capability across the Phone Shop Team Manager population
- Identify talent and develop people for their next role and always recruit the highest calibre of people
- Delivering the Phone Shop trade plans through consistent execution across all stores
- Collaborating with store & office teams to deliver the Operational plans
- Providing meaningful feedback through to the office, to improve the customer proposition
- Collaborating with Tesco store leadership team to optimise commercial opportunities
- Managing my time efficiently ensuring I get the best out of myself and my team
- Drive own personal development and the development of my team
- Follow all regulatory requirements and always acting with integrity and due diligence.
Qualification & Experience:
- Minimum 12 months experience in a sales and service field role, managing a large volume of stores (18+)
- Being a great communicator at all levels, tailoring the interaction for the audience
- Being a strong and inspiring people manager, providing clarity on the direction forwards
- Remote/field management role
- Influencing and key stakeholder management
- Being positive at all times, living the leadership skills and creating an environment of continual improvement
- Being a great coach and developer of businesses and people
- Visual Merchandising, presentation skills and commercial accumen
- Demonstrating strong resilience and able to embed an environment of continual improvement
- A basic level of IT skills (spreadsheets, etc)
Job Details:
Company: Tesco PLC
Vacancy Type: Full Time
Job Location: Belfast, Northern Ireland, UK
Application Deadline: N/A
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